Privacy Policy

Satva Beej Herbs ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding our products.

1. Who We Are

Satva Beej Herbs is a plant-based wellness brand based in Ahmedabad, Gujarat, India. We offer nutraceutical supplements and take orders and inquiries primarily through WhatsApp and email.

2. Information We Collect

• Contact information: Name, phone number, email address, and WhatsApp ID when you reach out to us for inquiries or orders.
• Order information: Product preferences and order details shared via WhatsApp or email.
• Usage data: Browser type, pages visited, time spent on pages, and other diagnostic data collected automatically when you use our website.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders and respond to your inquiries.
• Provide customer support and after-sales service.
• Send you product updates, wellness tips, and promotional information (only with your consent).
• Improve our website, products, and overall customer experience.
• Comply with applicable laws and FSSAI requirements.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it only with trusted service providers who help us operate our business (such as delivery partners), and only to the extent necessary, or where required by law.

5. Cookies

Our website may use cookies to enhance your experience. Cookies are small files placed on your device. You can choose to disable cookies through your browser settings, though this may affect certain features of our website.

6. WhatsApp Communication

When you contact us via WhatsApp, your messages and contact details are processed through WhatsApp's platform, which has its own privacy policy. We use your WhatsApp information solely to respond to your inquiries and process orders. We will not add you to broadcast lists without your explicit consent.

7. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Withdraw your consent to marketing communications at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the new policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

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